Telehealth Services

What is Telehealth?   Telehealth or telemedicine services have existed for several decades already, but with ongoing advancements in technology such services have become increasingly accessible to the average person. If you have access to a computer or mobile device, you can  meet with a therapist from the comfort of your own home and receive treatment or support for the life problems or difficulties you may be experiencing. 

​How does Telepsychology work?   Telepsychology is delivered in “real-time” using the telephone, interactive video conferencing software, email, or through mobile device applications or “apps”. Confidential communication is provided via use of a secure phone line, and when using video conferencing software, encrypted platforms, secure technology, and a private therapy room. Dr. Martinez’s practice methods are compliant with the Personal Information and Protection Act of BC,.

Sessions are scheduled in the same way they would be for an “in office” appointment with hourly appointments designated for most clients, and “meetings” scheduled weekly, biweekly, or on a monthly basis. The same services are available to you/your child either in person or via telehealth. This includes individual therapy and CBT, behavioural parent training, parent-led CBT, and Ross Greene’s CPS work. 

Advantages to Telepsychology:   Telepsychology offers some advantages to the individual (you or your child) over in-person meetings, such as convenience, comfort, and access to specialist services that you might not readily have access to otherwise. Meeting virtually is also helpful when meeting in person is not possible. Research data has shown that telepsychology can be just as effective as in person counselling, and client satisfaction is typically high.  ​

To determine if telehealth with Dr. Martinez is right for you or your child, please review these important considerations:

·  Location - Telehealth services are required by law to occur within the province of British Columbia, where Dr. Martinez is licensed. Therefore, you must reside within BC in order to be eligible to meet remotely.

·  Method of service delivery – For use of videoconferencing, Dr. Martinez will provide a link to her video conference platform (Jane.app) and relevant support to help you learn how to use the platform. For phone calls, you can provide Dr. Martinez with a private number where you can be reached.

·  Supplies – You will need a computer or tablet with a webcam & mic, or smartphone with a webcam & mic, along with a secure (i.e., not public/free) high-speed internet connection. Headphones are also strongly recommended for added privacy. You are responsible for any costs associated with equipment, accessories, or software to take part in telehealth.

​·  During session – To maximize the benefit of the session Dr. Martinez expects that you behave in session as if you were in her physical office. This includes dressing appropriately, not engaging in other activities (eg driving, cooking, working) while in session, and arriving ready to participate.

·  Fees and Insurance – The same fee rates and policies apply for telehealth services as for in-person sessions. As the client, it is your responsibility to confirm with your insurance company that the telehealth sessions will be reimbursed; if they are not reimbursed you are still responsible for full payment.
 
 
If you are interested in scheduling an appointment to start telehealth services with Dr. Martinez, please email here to inquire:
[email protected]
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